KLK Agency — a DBA of KLK Capital LLC
KLK Agency respects your privacy and is committed to protecting personal information collected through our website, inquiry forms, phone communications, and leasing coordination services. This policy explains what information we collect, how we use it, and your rights regarding that information.
We may collect information you provide directly, including:
We use information solely to provide leasing coordination services on behalf of our property management clients. Specific uses include:
We do not use prospect or resident information for any purpose outside of the services requested by our property management clients.
KLK Agency operates as a service provider and data processor on behalf of property management companies. The property management company engaging our services is the data controller responsible for their leasing operations, applicable compliance obligations, and their own privacy practices.
Where KLK Agency processes personal information on behalf of a property management client, that client remains responsible for their own legal and regulatory compliance obligations, including applicable fair housing laws. KLK Agency's leasing coordination platform is designed to operate in full compliance with federal, state, and local fair housing requirements.
By contacting us or submitting your information through a participating property workflow, you may receive service-related calls or text messages related to your inquiry, tour scheduling, follow-up, or other requested communication.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from text messages at any time. Reply HELP for assistance. Opting out will not affect your ability to inquire about or apply for a rental property.
Calls and messages may be recorded, transcribed, or processed using automated technology and AI-powered tools to deliver leasing coordination services, quality control, reporting, and workflow improvement.
Call recording practices comply with applicable state and federal law. In states requiring all-party consent to recording, a disclosure will be provided at the start of the call. Property owners and managers retain responsibility for their leasing policies and legal compliance obligations.
We do not sell personal information. We may share information only as necessary to provide services, including with:
We do not share personal information with unrelated third parties for marketing or any other purpose.
We retain personal information for the duration of the active service engagement with the relevant property management client, plus a period of up to 12 months following the end of that engagement, unless a shorter or longer period is required by applicable law or agreed upon in writing.
After the applicable retention period, personal information is deleted or anonymized in a manner consistent with reasonable data security practices.
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse. No electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of information we hold about you. To exercise any of these rights, please contact us using the information below.
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page. Continued use of our services following any update constitutes acceptance of the revised policy.
For privacy-related questions, requests, or concerns, please contact us at:
KLK Agency — a DBA of KLK Capital LLC
Scottsdale, Arizona
kyle@klkagency.com
klkagency.com